This isn’t an easy message to share, but it’s an important one.

Social media often shows the happy moments — wagging tails, grateful families, and pets going home. But behind every emergency visit is a dedicated team working long hours, caring for very unwell patients, and doing everything possible to help animals in urgent need.

In recent weeks, we’ve seen a surge in emergency cases. Alongside this, we have also experienced an increase in aggression and inappropriate behaviour directed toward our team.

We understand how distressing it is when your pet is unwell. The uncertainty, the urgency, the financial decisions — it’s overwhelming. Many of us at VECA are pet owners too, and we know how heartbreaking it is when a fur-family member needs emergency care.