Veterinary Emergency Care Australia
Open 24/7, 365 days
No after-hours, weekend or public holiday surcharge.
Walk-in's
Emergencies are seen in order of urgency, sickest first
24-hour surgery
ventilation, blood bank and overnight hospitalisation on site
Specialist internal medicine
Specialist internal medicine, cardiology, ophthalmology and CT at Campbelltown
Free On-site Parking
Free on-site parking at both hospitals
Veterinary Emergency Care Australia (VECA): two purpose-built hospitals, always open. If your pet is in trouble.
VECA is a Sydney animal emergency hospital with two locations: 5/10 Blaxland Rd, Campbelltown and 7/2 Capital Pl, Rouse Hill. Both are open 24 hours a day, 365 days a year, including Christmas. You do not need an appointment or a referral. A triage nurse sees your pet on arrival, and vets, surgery, imaging, and an in-house laboratory are on site all night.
What should I do in a pet emergency?
Get in the car. Everything below helps, but none of it should delay leaving. If you are not sure whether it counts as an emergency, that is a reason to call, not to wait until morning.
Step 1
Call ahead if you can
Call Us Now on (02) 9129 5888 for Campbelltown or (02) 9129 5800 for Norwest. Tell us what happened and when. The team can prepare for your pet and tell you what to do on the drive. Never give human painkillers, as several common ones are toxic to dogs and cats.
Step 2
Grab what helps
Any medications your pet takes, the packaging of anything they may have eaten, photos or video of what you saw, and recent records from your regular vet. Only if they are on the way out the door.
Step 3
Triage on arrival
Park out the front and check in at reception. A triage nurse assesses your pet straight away and assigns a priority. Both hospitals run like a human emergency department, focusing on the sickest first. If you are waiting, it usually means your pet is stable. If their condition changes, tell reception immediately.
Step 4
Examination, estimate, treatment
A vet examines your pet and talks you through the findings, the options and the costs before treatment starts. From there your pet is either treated and sent home, or admitted to the ward for overnight care.
Emergency, critical care and specialist services in one building
Emergency is the front door. What sits behind it is the reason pets are not transferred out at 3 am.
Emergency vet, 24/7
Trauma, breathing difficulty, poisoning, snakebite, seizures, bloat, blocked cats, birthing trouble. Both hospitals.
Critical care
Overnight hospitalisation with monitoring, mechanical ventilation, transfusions from the VECA blood bank, and end-of-life care handled gently when that is the kindest decision.
Surgery around the clock
Foreign body removal, exploratory surgery, caesareans, trauma repair at both sites. Advanced orthopaedics such as TPLO at Campbelltown.
Diagnostics on site
Digital X-ray, ultrasound and an in-house laboratory at both hospitals, so blood results come back during your visit. CT at Campbelltown, read by board-certified radiologists.
Specialist referral
Internal medicine, cardiology and ophthalmology by appointment at Campbelltown, plus general practice for everyday care.
Two Sydney emergency vet hospitals: Campbelltown and Rouse Hill
The only purpose-built vet hospital open 24/7 in the Macarthur region, and our full-service site: emergency, general practice, surgery, medicine, imaging including CT, cardiology, ophthalmology and the blood bank. We see pets from Campbelltown, Bradbury, Glen Alpine, Ambarvale, Ingleburn, Minto, Leumeah, Rosemeadow and St Helens Park.
Emergency care, 24-hour surgery, X-ray, ultrasound and laboratory for Rouse Hill, Bella Vista, Kellyville, Castle Hill and Baulkham Hills. Norwest does not do routine work such as vaccinations or desexing. Book those at Campbelltown or with your regular vet.
Why choose VECA for a Sydney emergency vet?
Both buildings were built for emergency work rather than converted from a day clinic. That shows up in small ways, like the laboratory being down the corridor instead of across town, and in big ones, like a ventilator and a blood bank being available at midnight without a phone call to another hospital.
Referring vets across Sydney use VECA for after-hours cover and for outpatient CT, ultrasound and echocardiogram referrals. Records go back to your own vet, who stays in charge of ongoing care unless you ask otherwise.
How much does an emergency vet visit cost?
An emergency consultation is $199 at either hospital, day or night, with no after-hours, weekend or public holiday surcharge. If your pet needs to be admitted, you get an itemised estimate up front and a deposit of up to 70% is required on admission. Nothing beyond stabilising your pet happens without your agreement.
We accept EFTPOS, Visa, Mastercard, AMEX, Apple Pay, Google Pay, Samsung Pay, Afterpay, Zip Pay and VetPay, and process GapOnly claims for partner insurers so you only pay the gap. If money is the worry, say so early. The team would rather plan around it than have you delay bringing your pet in.
Frequently Asked Questions
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